You can find templates by pressing the three dots in the upper right corner of the Reply to Reviews page -> Open Templates.

To create a template follow these steps:

1. Create a new folder and name the folder

2. Create a new template by clicking the +Add Template option and name it

After you've created a new folder and a new template, you can edit or delete them by pressing three dots next to it and then "edit" and "delete." You can also see how many times the template was used.

You can filter templates by using the search box.

To use a template, go to the Reply to Reviews page. Choose a review to reply to and press "reply". Then you'll see a Template option. In order to view more templates, press it and menu will appear.

You can then select from all of the templates that you've created.

We hope it helped and our Template feature will make your reply to reviews process more enjoyable 💛