This FAQ covers the following topics:
Who is SplitMetrics and why did they acquire App Radar?
What happens with your App Radar subscription/contract?
How to get access to a SplitMetrics account?
Who is SplitMetrics and why do they acquire App Radar?
SplitMetrics is a global software company offering an ecosystem of products and services that enable mobile-first businesses and brands worldwide to simplify their way to business success. They offer 2 SaaS platforms:
SplitMetrics Acquire (formerly SearchAdsHQ)
SplitMetrics Optimize (formerly SplitMetrics A/B testing platform)
SplitMetrics is an Apple Search Ads Partner. Acquire is their leading product for intelligent data-driven solutions designed for advanced Apple Search Ads automation and optimization. Optimize is one of the best solutions on the market for mobile app concept validation and A/B testing.
This strategic acquisition will unify SplitMetrics advanced AI-driven App Store Growth Platform with App Radar’s ASO solution, offering mobile companies a superior and comprehensive growth engine, by eliminating existing data silos between ASO and UA.
This ecosystem embodies everything you require to conquer app growth, featuring
Apple Search Ads
ASO
A/B Testing for CVR optimization, and
Full-Service Agency,
all propelled by cutting-edge AI, quality data insights, and unparalleled expertise.
What happens with your App Radar account?
Please note that your App Radar subscription and account access remains unchanged and there are no actions needed from your side:
Your account remains active and you will be able to use the same functionality of the platform as before.
Your payments and account management will continue under your App Radar account the same as before.
Your current account pricing will remain the same as before.
Your account integrations and data storage will remain the same as before.
In connection to the acquisition we’ve made changes to the documents, updated versions of which can be found via the following links: Tool Terms of Service, Consulting Terms of Service, Privacy Policy, Data Security Policy, and Data Processing Agreement.
These changes took effect on November 23, 2023, and automatically became part of your contract in case you hadn’t stopped using App Radar ASO Tool and(or) agency services until November 22, 2023 23:59 CET. The respective email with legal information was sent to You on behalf of App Radar Legal Team ([email protected]) on November 16, 2023.
Starting from November 23, 2023 SplitMetrics Inc. issues invoices and collects fees respectively.
If you wish to make any changes to your subscription, please do them inside your account or please reach out to our Support team via [email protected].
Is it possible to merge my SplitMetrics and App Radar accounts?
If you’re already a user of SplitMetrics and App Radar both, then your two accounts stay separated for now. Should you be interested in receiving a combined offer for ASO and ASA solutions, then please contact us via [email protected].
How can I gain access to a SplitMetrics account?
If you’re not yet using SplitMetrics Acquire or Optimize but would like to start increasing the ROI of your advertising spend and automating your workflows, then we highly recommend you to get in touch via [email protected].
No matter the size of your current ad spend, SplitMetrics has for all existing App Radar users a special deal!
The union of SplitMetrics and App Radar enables us to provide the most reliable data insights and build tools, solutions, and joint offerings for the easiest, fastest and efficient growth of mobile-first companies of all sizes. Our united vision is not just to be a tool for our users but a partner in their growth journey, fostering an environment of continuous learning, innovation, and achievement!
Please reach out to us via [email protected] for any further information and check our article from one of our founder’s here about the road ahead!